Returns & Exchanges
Bonanza Satrangi offers a hassle-free 14-day return and exchange policy for all unworn apparel and accessories with original tags attached. We are committed to ensuring your complete satisfaction with every purchase from our latest ethnic and contemporary collections.
Initiate Request
Contact our customer support team via email or WhatsApp within 14 days of delivery, providing your order number and the reason for the return.
Quality Inspection
Ensure the items are in their original condition, unwashed and undamaged, with all Bonanza Satrangi security tags and packaging intact.
Ship the Item
Pack the items securely and ship them back to our central warehouse using a traceable courier service of your choice.
Refund or Exchange
Once our quality assurance team approves the returned goods, we will process your exchange or issue a refund via bank transfer within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing