Frequently Asked Questions
Find quick answers to your queries about shopping with Bonanza Satrangi.
What are the standard delivery timelines for local and international orders?
For domestic orders within Pakistan, delivery typically takes 3 to 5 working days. International shipping timelines vary by destination, generally ranging from 7 to 14 working days depending on customs clearance.
What is your return and exchange policy?
You can exchange any unused, unworn item with original tags within 14 days of purchase. Please note that items purchased on sale are not eligible for return or exchange unless they are defective.
Which payment methods do you accept?
We offer multiple payment options including Cash on Delivery (COD) for domestic orders, as well as Visa, Mastercard, and UnionPay credit/debit cards for both local and international customers.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment in real-time.
Do you offer unstitched fabric or only ready-to-wear collections?
Bonanza Satrangi offers a wide variety of both unstitched fabric suits and ready-to-wear pret collections across our lawn, linen, and winter arrivals.
How should I care for my Satrangi garments?
To maintain fabric quality, we recommend hand washing or using a gentle machine cycle with mild detergent. Always iron on low heat and avoid direct sunlight when drying to prevent color fading.